Update Notice

- NO RACISM, SEXISM, HOMOPHOBIA, TRANSPHOBIA, OR OTHER FORMS OF BIGOTRY.

- NO CHEATS OR MODS.

- DO NOT HARASS OTHER PLAYERS OR INTENTIONALLY MAKE THEM UNCOMFORTABLE.

- DO NOT TROLL OR GRIEF LOBBIES BY BEING UNCATCHABLE OR BY ESCAPING THE MAP. TRY TO MAKE SURE EVERYONE IS HAVING FUN.

-IF SOMEONE IS BREAKING THIS CODE, PLEASE REPORT THEM.

- PLEASE BE NICE GORILLAS AND HAVE A GOOD TIME!

Players are given a one-time warning if the room or player name that they have entered into the computer will trigger a ban.

If a player sees this warning - They should not repeat the same name or any other ban-worthy name.

Do not use a Room or Lobby name unless confident that it will not result in a ban.

Players can mute other players from the big board in-game.  There is a mute button that can be toggled.  The mute setting persists between sessions and is stored locally.  The setting needs to be re-enabled if the game is uninstalled from the device.

To mute all players, Human voice can be disabled from the in-game computer and replaced by fun Monkey sounds.

In-game, players can report other players that are not following the Code of Conduct at the big board. Please report any player that is not following the Code - Every report helps flag players that need to be reviewed for a ban-worthy offense.

You must be a member of the Discord channel to access the form. Players can be reported outside of the game with this form:

REPORTING FORM

We hold our Code of Conduct and treat bans seriously.  If a player is determined to not be following the rules, we will issue bans aggressively with escalating time durations.

Some things to note:
1. Players will be given a specific reason for a ban on the red message board.  When submitting an appeal, please reference the exact wording on the board so the Appeals team knows exactly which ban to look up.
‍
2. Ganging up on a player and spam or mass reporting them does not affect our decision making process.  We consider context when reviewing reports and look out for that behavior specifically.
‍
3. Many Bans are issued for patterns of behavior.  If an appeal is for a specific incident, the player’s past behavior and prior ban history are considered.
‍
4. Any report by a trusted witness is more likely to be acted upon.

A ban appeal can be made by visiting our
‍
BAN APPEAL FORM
Appeals are handled by the Appeals Team.  This team is intentionally separate from any of the Gorilla Tag team that have day-to-day interactions with customers.  Developers, Community Moderators, Volunteer Moderators, Stick or Twigs do not participate in the review process.  Do not contact them about appeals or additional restrictions may be applied.

Players must provide accurate information in their appeal.  If the Appeals Team is unable to locate their account because of incorrect information, the appeal will be denied.

To appeal a Discord Ban.  Please visit the following link and fill out the form.

DISCORD BAN APPEAL FORM

This is a symptom of Connection issues it can also cause Cosmetics to not load in:
→ ️Check your Computer/Headset Time Setting and that it is correct.,
→ ️️ ️k-ID process is complete and that all expected permissions have been granted if required.
→ ️️ ️Check the in-game computer for permissions that may set to OFF/Disabled.
→ ️ ️Reboot your Headset/Computer to complete any possible OS/Software Updates.
→ ️️ ️A router restart may be required - Also check any settings for Firewalls or Parental Internet Controls.

Additionally, if you have more than one headset/PC at home, keep in mind that the account will only work on one headset at a time.
If this does not work please open a support ticket at support.gorillatagvr.com

Users will be prompted to accept the Terms of Service and/or Privacy Policy at game startup every time Another Axiom has modified those agreements.

To accept each agreement, HOLD a Face button (A, B, X, or Y on your controller) to acknowledge that the user has read, understood, and agrees to the terms of the agreements.

Please ensure your headset/computer time and date is correct as it will exit the game if not and re prompt at the next launch.